{"id":7526,"date":"2024-04-02T12:54:46","date_gmt":"2024-04-02T12:54:46","guid":{"rendered":"https:\/\/rockitdata.com\/?post_type=case-study&p=7526"},"modified":"2024-06-03T15:16:44","modified_gmt":"2024-06-03T15:16:44","slug":"case-study-vha-quality-and-safety-management-introduction-to-just-culture","status":"publish","type":"case-study","link":"https:\/\/rockitdata.com\/case-study\/case-study-vha-quality-and-safety-management-introduction-to-just-culture\/","title":{"rendered":"Case Study \u2013 VHA Quality and Safety Management \u2013 Introduction to Just Culture"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ module_class=”clip-me” _builder_version=”4.24.2″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”gcid-b24276ff-2b90-45d0-a8b5-794998278383 0%|gcid-033dcaab-3a26-48dd-a030-0dd566509b18 100%” background_image=”http:\/\/rockitdata.com\/wp-content\/uploads\/2023\/10\/rockITdata-pattern-red.jpg” background_blend=”multiply” background_enable_video_mp4=”off” vertical_offset=”-131px” min_height=”80vh” custom_margin=”||||false|false” custom_css_main_element=”z-index: 1;||flex: 1 1 0%;||align-self: flex-end;||align-items: flex-end;||display: flex;||flex-direction: column;||justify-content: flex-end;” global_colors_info=”{%22gcid-b24276ff-2b90-45d0-a8b5-794998278383%22:%91%22background_color_gradient_stops%22%93,%22gcid-033dcaab-3a26-48dd-a030-0dd566509b18%22:%91%22background_color_gradient_stops%22%93}” locked=”off” theme_builder_area=”post_content”][et_pb_row make_equal=”on” _builder_version=”4.22.1″ _module_preset=”default” width=”90%” custom_css_main_element=”display: flex;||flex: 1 1 0%;||align-items: flex-end;||flex-direction: column;||justify-content: flex-end;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font=”|700||on|||||” text_text_color=”#FFFFFF” text_letter_spacing=”0.3em” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

Case Study<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”72px” text_line_height=”1em” header_font=”|700|||||||” header_text_color=”#FFFFFF” header_font_size=”72px” width=”110vh” width_tablet=”” width_phone=”90%” width_last_edited=”on|tablet” module_alignment=”left” custom_margin=”||40px||false|false” text_font_size_tablet=”72px” text_font_size_phone=”52px” text_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]

Management Consulting<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”90%” custom_margin=”||||false|false” custom_padding=”0px|0px||0px|false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_align=”center” header_2_text_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” header_2_font_size=”52px” locked=”off” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93}” theme_builder_area=”post_content”]

VHA Quality and Safety Management \u2013 Introduction to Just Culture<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.24.2″ _module_preset=”default” width=”90%” custom_margin=”||||false|false” custom_padding=”0px|0px||0px|false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” border_color_all=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” box_shadow_style=”preset6″ box_shadow_blur=”1px” box_shadow_spread=”1px” box_shadow_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22border_color_all%22,%22box_shadow_color%22%93}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_3_font=”|600|||||||” header_3_text_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” header_3_font_size=”45px” custom_margin=”||0px||false|false” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22header_3_text_color%22%93}” theme_builder_area=”post_content”]

Problem<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”24px” text_line_height=”1.25em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

Committing to a long-term journey towards High Reliability and a Just Culture – focused on Veteran and staff safety and transparency – VHA wanted to implement the infrastructure necessary to sustain a baseline level of understanding of Just Culture principles throughout its ~400k employees.<\/p>[\/et_pb_text][et_pb_text module_id=”linear” module_class=”clip-me-line” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” border_color_all=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” box_shadow_style=”preset6″ box_shadow_blur=”1px” box_shadow_spread=”1px” box_shadow_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22border_color_all%22,%22box_shadow_color%22,%22border_color_all%22,%22box_shadow_color%22%93}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_3_font=”|600|||||||” header_3_text_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” header_3_font_size=”45px” custom_margin=”||0px||false|false” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22header_3_text_color%22,%22header_3_text_color%22,%22header_3_text_color%22%93}” theme_builder_area=”post_content”]

Solution<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”24px” text_line_height=”1.25em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

Trained Executive Leadership Councils across 18 VISNs, establishing leadership commitment, and certified an average of twelve HRO Baseline Training Trainers at 139 VA Medical Centers, in a 100% virtual environment during the height of COVID-19 restrictions, to enable a sustainable pool or trainers, enterprise-wide.<\/p>[\/et_pb_text][et_pb_text module_id=”linear” module_class=”clip-me-line” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” border_color_all=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” box_shadow_style=”preset6″ box_shadow_blur=”1px” box_shadow_spread=”1px” box_shadow_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22border_color_all%22,%22box_shadow_color%22,%22border_color_all%22,%22box_shadow_color%22%93}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_3_font=”|600|||||||” header_3_text_color=”gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab” header_3_font_size=”45px” custom_margin=”||0px||false|false” global_colors_info=”{%22gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab%22:%91%22header_3_text_color%22,%22header_3_text_color%22,%22header_3_text_color%22%93}” theme_builder_area=”post_content”]

Outcome<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”24px” text_line_height=”1.25em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]

358k VHA employees trained in HRO Baseline Training. 9,648 improvement projects initiated, 3,546 completed as of March 2024. Annual All Employee Survey culture measures increased between 2019-2023 in Leadership Engagement, Workgroup Psychological Safety, and Patient Safety Reporting.<\/p>[\/et_pb_text][et_pb_text module_id=”linear” module_class=”clip-me-line” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"featured_media":5923,"template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"class_list":["post-7526","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","layout_category-management-consulting"],"yoast_head":"\nCase Study \u2013 VHA Quality and Safety Management \u2013 Introduction to Just Culture - rockITdata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/rockitdata.com\/case-study\/case-study-vha-quality-and-safety-management-introduction-to-just-culture\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study \u2013 VHA Quality and Safety Management \u2013 Introduction to Just Culture - rockITdata\" \/>\n<meta property=\"og:description\" content=\"Case StudyManagement ConsultingVHA Quality and Safety Management \u2013 Introduction to Just CultureProblemCommitting to a long-term journey towards High Reliability and a Just Culture - focused on Veteran and staff safety and transparency - VHA wanted to implement the infrastructure necessary to sustain a baseline level of understanding of Just Culture principles throughout its ~400k employees.SolutionTrained Executive Leadership Councils across 18 VISNs, establishing leadership commitment, and certified an average of twelve HRO Baseline Training Trainers at 139 VA Medical Centers, in a 100% virtual environment during the height of COVID-19 restrictions, to enable a sustainable pool or trainers, enterprise-wide.Outcome358k VHA employees trained in HRO Baseline Training. 9,648 improvement projects initiated, 3,546 completed as of March 2024. 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