{"id":7675,"date":"2024-06-10T14:34:09","date_gmt":"2024-06-10T14:34:09","guid":{"rendered":"https:\/\/rockitdata.com\/?page_id=7675"},"modified":"2024-07-05T12:24:52","modified_gmt":"2024-07-05T12:24:52","slug":"it-transformation","status":"publish","type":"page","link":"https:\/\/rockitdata.com\/it-transformation\/","title":{"rendered":"IT Transformation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;clip-me&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;gcid-b24276ff-2b90-45d0-a8b5-794998278383 0%|gcid-033dcaab-3a26-48dd-a030-0dd566509b18 100%&#8221; background_image=&#8221;https:\/\/rockitdata.com\/wp-content\/uploads\/2024\/06\/header-it4.jpg&#8221; background_blend=&#8221;multiply&#8221; background_enable_video_mp4=&#8221;off&#8221; vertical_offset=&#8221;-131px&#8221; 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text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.25em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;48px&#8221; custom_padding=&#8221;|0px||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Application Management<\/h2>\n<p>Scoping, Developing and Supporting throughout your Applications Lifecycle<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/rockitdata.com\/wp-content\/uploads\/2024\/06\/Application-Lifecycle-Management-2.png&#8221; alt=&#8221;Application Lifecycle Management&#8221; title_text=&#8221;Application Lifecycle Management (2)&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;83.2%&#8221; custom_padding=&#8221;0px|||0px||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||align-items: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.25em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;gcid-cc2d0e37-6623-403d-8006-c29b70c4e7ab&#8221; header_2_font_size=&#8221;48px&#8221; 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background_image=&#8221;https:\/\/rockitdata.com\/wp-content\/uploads\/2023\/10\/rockITdata-pattern-red.jpg&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-4a39d4ad-c89e-4c87-bfbe-badc5a96d77d%22:%91%22background_color%22%93,%22gcid-2b30c2d5-23fc-4be1-88d4-935255162d9b%22:%91%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||align-items: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.25em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;48px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>rockITCX<\/h2>\n<p>Assisting agents in their Conversational Journey with advanced contact center solutions for seamless, omni-channel support.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||align-items: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/rockitdata.com\/wp-content\/uploads\/2023\/10\/rockitCX-infographic-web.png&#8221; title_text=&#8221;rockitCX-infographic-web&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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class=\"h2\">Our Technology Partners<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_padding=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_card_carousel multiple_slide_row=&#8221;on&#8221; slide_row=&#8221;3&#8243; autoplay=&#8221;off&#8221; space_between=&#8221;30&#8243; equal_height=&#8221;on&#8221; arrows=&#8221;off&#8221; dots=&#8221;off&#8221; grab=&#8221;off&#8221; stretch_image=&#8221;off&#8221; image_alignment=&#8221;center&#8221; slide_to_show_tablet=&#8221;1&#8243; slide_to_show_phone=&#8221;1&#8243; slide_to_show_last_edited=&#8221;on|tablet&#8221; module_class=&#8221;partners-black&#8221; _builder_version=&#8221;4.24.0&#8243; 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_module_preset=&#8221;default&#8221; background_color=&#8221;gcid-b8a3c5ec-a9f7-4a9e-a5a9-c9e820b895a5&#8243; background_enable_color=&#8221;on&#8221; custom_padding=&#8221;100px|40px|100px|40px|true|true&#8221; global_colors_info=&#8221;{%22gcid-b8a3c5ec-a9f7-4a9e-a5a9-c9e820b895a5%22:%91%22background_color%22%93}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243; parent_stretch_image=&#8221;off&#8221;][\/dsm_card_carousel_child][\/dsm_card_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;case-studies&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80vh&#8221; 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background_enable_image=&#8221;off&#8221; background_blend=&#8221;multiply&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; global_colors_info=&#8221;{%22gcid-b8a3c5ec-a9f7-4a9e-a5a9-c9e820b895a5%22:%91%22header_text_color%22,%22body_text_color%22,%22subhead_text_color%22,%22header_text_color%22,%22body_text_color%22,%22subhead_text_color%22%93,%22gcid-2d2db3a7-8a3f-4e70-9569-135180af4f76%22:%91%22background_color%22%93}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243; parent_stretch_image=&#8221;off&#8221;]<\/p>\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"22d2bf30-9b32-49e8-a677-91961328de5f\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>A medical equipment supplier needed a way to automate and measure the inside sales business development process, in order to easily follow-up with prospects within Salesforce. We leveraged the CTI capabilities provided in the Salesforce platform along with Amazon Connect to allow the sales team to track and report call activity metrics, providing them with valuable data and visibility.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][\/dsm_card_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Empowering Your Digital Journey: Seamless Solutions from Development to SupportAre coworkers talking about such services?<div class=\"et_pb_module dsm_icon_list dsm_icon_list_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<ul class=\"dsm_icon_list_items dsm_icon_list_ltr_direction dsm_icon_list_layout_vertical\"><li class=\"dsm_icon_list_child dsm_icon_list_child_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">End-to-End Software Solutions<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">Agile Development<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">Contact Center Support<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_3\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">CRM Automation<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_4\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">DevOps<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_5\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">W<\/span><\/span><span class=\"dsm_icon_list_text\">Managed Services<\/span>\n\t\t\t<\/li><\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>If they are, we can help level up your delivery game.Get a free consultation with a technology operations expert\n                <div class='gf_browser_chrome gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='1' id='gform_wrapper_1' >\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Contact<\/h2>\n                            <p 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entire data journey, offering solutions designed to drive you towards success from the very beginningOur full stack developers design, build and deploy complete web and mobile applications, handling everything from frontend UX to backend logic and databases.Our integration specialists seamlessly connect your disparate systems, applications and data sources across on-premises and cloud environments.We provide full application lifecycle management services &#8211; from requirements gathering to maintenance and support &#8211; ensuring your software stays updated and optimized.As an authorized reseller for top software\/hardware vendors, we procure, provision and distribute products and licenses cost-effectively.Leverage our contact center expertise to design and integrate omnichannel customer [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7675","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT Transformation - rockITdata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging2.rockitdata.com\/it-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Transformation - rockITdata\" \/>\n<meta property=\"og:description\" content=\"Empowering Your Digital Journey: Seamless Solutions from Development to SupportAre coworkers talking about such services?If they are, we can help level up your delivery game.Get a free consultation with a technology operations expertOur Capabilities Our expertise covers various domains throughout the entire data journey, offering solutions designed to drive you towards success from the very beginningOur full stack developers design, build and deploy complete web and mobile applications, handling everything from frontend UX to backend logic and databases.Our integration specialists seamlessly connect your disparate systems, applications and data sources across on-premises and cloud environments.We provide full application lifecycle management services - from requirements gathering to maintenance and support - ensuring your software stays updated and optimized.As an authorized reseller for top software\/hardware vendors, we procure, provision and distribute products and licenses cost-effectively.Leverage our contact center expertise to design 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can help level up your delivery game.Get a free consultation with a technology operations expertOur Capabilities Our expertise covers various domains throughout the entire data journey, offering solutions designed to drive you towards success from the very beginningOur full stack developers design, build and deploy complete web and mobile applications, handling everything from frontend UX to backend logic and databases.Our integration specialists seamlessly connect your disparate systems, applications and data sources across on-premises and cloud environments.We provide full application lifecycle management services - from requirements gathering to maintenance and support - ensuring your software stays updated and optimized.As an authorized reseller for top software\/hardware vendors, we procure, provision and distribute products and licenses cost-effectively.Leverage our contact center expertise to design and integrate omnichannel customer 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