rockITdata News – Template 2 rockITdata News – Template 2 Company Culture: Elevating Growth and Wellness | rockITdata Life Guiding Principles: Driving Excellence in Every Step | rockITdata Life Ranked #7 on 50 Fastest Growing Women-Led Companies | Company Updates Art of Data Visualization: A Guide to Effective Story Telling | Trends and Research Ranked #5 on Inc. Northeast Region’s Fastest-Growing Private Companies | Company Updates rockITdata Named to Inc. Business Media’s Vet100 List | Company Updates Understanding the Role of Chatbots in the Modern Contact Center | Trends and Research rockITdata Ranks No. 115 on the 2023 Inc. 5000 | Company Updates rockITdata Awarded 2023 SBA Eastern Pennsylvania District Veteran-Owned Small Business of the Year | Company Updates Optimizing Call Routing using Amazon Connect | Future of Work Boosting Your First Call Resolution Rates with AWS Connect and Machine Learning | Future of Work rockITdata Ranks No. 17 on Inc. Northeast Fastest-Growing Private Companies | Company Updates Data for Artificial Intelligence and Machine Learning Models | Trends and Research rockITdata Achieves the AWS Service Delivery Designation for Connect | Company Updates rockITdata Acquires Pharos Group, Inc | Company Updates Call Centers – Going Back in History | Trends and Research All you need to know about Amazon Connect | Trends and Research What is Salesforce MFA? | Trends and Research The Future of the Cloud | Trends and Research What is a Cloud Call Center? | Trends and Research Why Your Business Would Benefit From Moving to the Cloud | Trends and Research Why Having a Chatbot Will Boost Business Relations | Trends and Research What Does Customer Service Look Like Today? | Trends and Research Salesforce Field Service Lightning Pricing and License Types | Trends and Research Learn to Plan for the Workplace of the Future | Trends and Research 8 Important Field Service Metrics and How to Improve Them | Future of Work How to Increase Your Field Service ROI | Future of Work 4 Benefits of Moving Your Business to the Cloud | Trends and Research The Increasing Popularity of Remote Work | Trends and Research The Surgeon General of the Army, U.S. Army Medical Command | Case Study Department of Veterans Affairs, Veterans Health Administration | Case Study Defense Health Agency’s Hearing Center of Excellence | Case Study Department of Homeland Security, United States Coast Guard, Maritime Law Enforcement Academy | Case Study
rockITdata Awarded 2023 SBA Eastern Pennsylvania District Veteran-Owned Small Business of the Year | Company Updates
Department of Homeland Security, United States Coast Guard, Maritime Law Enforcement Academy | Case Study
