COVID19 rockITcloud cloud call center

As we all know COVID19 has put enormous stress on the world. We at rockITdata have been collaborating with AWS and Salesforce to help relieve some of that stress by creating rockITcloud, a cloud based call center. This program has multiple use cases… PBX replacement for business continuity Integrate telephony, chat and SMS with CRM Intelligent Chatbots …

7 Best Practices for Effective API Management

API management is the process of designing, publishing, documenting and analyzing APIs in a secure environment. Through an API management solution, organizations can enforce their usage policies, control access, collect and analyze usage statistics, report on API performance, and ensure that both the public and internal APIs they create are consumable and secure. If your …