Company Culture: Elevating Growth and Wellness

| rockITdata Life

Guiding Principles: Driving Excellence in Every Step

| rockITdata Life

Ranked #7 on 50 Fastest Growing Women-Led Companies

| Company Updates

Art of Data Visualization: A Guide to Effective Story Telling 

| Trends and Research

Ranked #5 on Inc. Northeast Region’s Fastest-Growing Private Companies

| Company Updates

rockITdata Named to Inc. Business Media’s Vet100 List

| Company Updates

Understanding the Role of Chatbots in the Modern Contact Center

| Trends and Research

rockITdata Ranks No. 115 on the 2023 Inc. 5000

| Company Updates

rockITdata Awarded 2023 SBA Eastern Pennsylvania District Veteran-Owned Small Business of the Year

| Company Updates

Optimizing Call Routing using Amazon Connect

| Future of Work

Boosting Your First Call Resolution Rates with AWS Connect and Machine Learning

| Future of Work

rockITdata Ranks No. 17 on Inc. Northeast Fastest-Growing Private Companies

| Company Updates

Data for Artificial Intelligence and Machine Learning Models

| Trends and Research

rockITdata Achieves the AWS Service Delivery Designation for Connect

| Company Updates

rockITdata Acquires Pharos Group, Inc

| Company Updates

Call Centers – Going Back in History

| Trends and Research

All you need to know about Amazon Connect

| Trends and Research

What is Salesforce MFA?

| Trends and Research

The Future of the Cloud

| Trends and Research

What is a Cloud Call Center?

| Trends and Research

Why Your Business Would Benefit From Moving to the Cloud

| Trends and Research

Why Having a Chatbot Will Boost Business Relations

| Trends and Research

What Does Customer Service Look Like Today?

| Trends and Research

Salesforce Field Service Lightning Pricing and License Types

| Trends and Research

Learn to Plan for the Workplace of the Future

| Trends and Research

8 Important Field Service Metrics and How to Improve Them

| Future of Work

How to Increase Your Field Service ROI

| Future of Work

4 Benefits of Moving Your Business to the Cloud

| Trends and Research

The Increasing Popularity of Remote Work

| Trends and Research

The Surgeon General of the Army, U.S. Army Medical Command

| Case Study

Department of Veterans Affairs, Veterans Health Administration

| Case Study

Defense Health Agency’s Hearing Center of Excellence

| Case Study

Department of Homeland Security, United States Coast Guard, Maritime Law Enforcement Academy

| Case Study