rockITCX

The next generation cloud-based contact center solution

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Is your CCaaS:

Cloud-based.
Remote-first.
Always-on.
Automated.
Personalized.
Self-led.
Device agnostic.

If not, we can help.

Check out our rockITCX Case Studies ⌵

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Case Studies

Amazon Connect “click to dial” automation

A medical equipment supplier needed a way to automate and measure the inside sales business development process, in order to easily follow-up with prospects within Salesforce. We leveraged the CTI capabilities provided in the Salesforce platform along with Amazon Connect to allow the sales team to track and report call activity metrics, providing them with valuable data and visibility.

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