The next generation cloud-based contact center solution
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- Device agnostic.
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rockITCX is the next generation of contact center technology
AI & ML Content Analysis
Multimedia Content Library
Omni-channel communication engine: Phone, SMS & Chat, Social Media
Integrated agent UI
Omni-channel support management
Contact, case & activity management
Reporting tools & dashboards
Call center support
Agents & Supervisors
The next generation cloud-based contact center solution. We combine cutting-edge cloud technologies from AWS with modern CRM integrations to create a seamless customer experience platform.
Innovation is at the heart of what we do. We harness the power of artificial intelligence and machine learning to improve your business.
Professional, experienced, and ready. We place the right person for the right price with the right technological skills.