PHILADELPHIA, Pa., October 25, 2022 – rockITdata announces the strategic acquisition of the Pharos Group, Inc.
rockITdata is a minority, woman-owned, and SDVOSB, providing world class IT consulting services to the government and commercial sectors. Founded in 2019, rockITdata has rapidly ascended the cloud integration market, becoming an AWS Advanced Tier Partner and Public Sector Service Provider. Uniquely focused on AWS and Salesforce capabilities, rockITdata uses advanced AI and ML capabilities and has developed their own proprietary contact center as a service (CCaaS) solution, rockITCX™, which has quickly gained traction in the marketplace.
Marlie Andersch, CEO and Founder of rockITdata explained the importance of the acquisition: “The Call Center as a Service Marketing is growing tremendously, we needed a strategic acquisition to cement our position as a market leader. We are thrilled that the Pharos team is joining forces with rockITdata,” said Andersch. “Together we will re-invent the contact center marketplace, either through using our own stand-alone solution and by extending the capabilities of other market leading contact center solutions.”
Pharos Group, Inc. is a Service-Disabled Veteran Owned Small Business (SDVOSB) and full-scale Performance Excellence consultancy. Pharos provides Strategy Management, Workforce Development, Operational Excellence, and Decision Support services. Founded in 2008 in Stafford, VA, Pharos Group continues to grow by providing efficient and effective services to Federal Agencies. In 2021, Inc magazine recognized Pharos Group in their top 5000 fastest growing companies in America at #727. In 2022, Pharos Group was recognized in the top 100 fastest growing Veteran owned companies at #59.
As a result of the acquisition of Pharos Group, rockITdata will add 40+ industry leading professionals to the rockITdata ranks and will merge sophisticated senior management consulting with best-in-class technology. The addition of Pharos’ consulting capabilities will enable rockITdata to provide strategic planning, training and portfolio management services which are desperately needed by customers who contemplate implementing a new contact center solution.
Tim Ciampaglio, CEO of Pharos Group, also commented on the acquisition: “Combining Pharos with rockITdata will enable the hypergrowth that we have been seeking,” said Ciampaglio. “Additionally, our cultures are completely aligned, which will enable us to retain our great people as well as attract new A-level talent.”