rockITdata News
rockITdata News
Learn to Plan for the Workplace of the Future

Learn to Plan for the Workplace of the Future

May wonder if this is really the best time to think about the future of your workplace but then when? Public and private sector organizations strove to address global disruption with speed and ingenuity, using all the resources they had and, in the process, unveiling...

8 Important Field Service Metrics and How to Improve Them

8 Important Field Service Metrics and How to Improve Them

82% of service decision makers say their company’s customer service must transform in order to stay competitive. Customer demand for fast, personalized, and connected engagement anytime, anywhere, has compelled service leaders to take notice. Effective service can...

How to Increase Your Field Service ROI

How to Increase Your Field Service ROI

Effective field service enables companies to manage their mobile workforce, improve customer satisfaction, and drive meaningful growth. In order to address customer needs quickly, managers must be able to easily schedule, dispatch and manage field service crew....

4 Benefits of Moving Your Business to the Cloud

4 Benefits of Moving Your Business to the Cloud

Moving to the cloud has been a trending topic during this pandemic. But why has it gained larger traction over the past couple of years? Short answer – the cloud allows you to access your applications and tools for you to thrive in your daily job anywhere at any time....

The Increasing Popularity of Remote Work

The Increasing Popularity of Remote Work

More than a year has passed since the World Health Organization declared COVID-19 as a pandemic. A lot of people had to adapt their daily activities to fit long lasting lockdowns. While some companies used to offer the ability to work from home as a perk, it has now...

The Surgeon General of the Army, U.S. Army Medical Command

The Surgeon General of the Army, U.S. Army Medical Command: Business Solution:  Balanced Scorecard Strategic Planning, Organizational Survival Model Challenge:   The Surgeon General (TSG) of the U.S. Army Medical Command (MEDCOM) had over 100...

Department of Veterans Affairs, Veterans Health Administration

Business Solution:  Strategic Consulting, Budget Alignment, Healthcare Consulting Challenge:  As a part of the Department of Veterans Affairs (VA), the Veterans Health Administration (VHA) serves the needs of nine million enrolled Veterans each year. With...

Defense Health Agency’s Hearing Center of Excellence

Business Solution:  Healthcare Consulting, Strategic Planning, Balanced Scorecard, Organizational Survival Model Challenge:  The Hearing Center of Excellence (HCE) is a division of the Defense Health Agency (DHA) within their J-9 Directorate.  Members...

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